| JOB NAME |
Human Resources Manager [Lagos]
POSTED BY: Precisehire Associates
REF:PHA 258
Date Published:Thursday, April 7, 2022
Date of Expiration:Tuesday, October 4, 2022 EXPIRED
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| LOCATION OF THIS JOB |
 Nigeria | LAGOS in Nigeria |
| INDUSTRY |
| Financial Services
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| JOB TYPE |
| Full-Time |
| MAIN JOB DESCRIPTION |
DEPARTMENT Human Resources
REPORTS TO MD/CEO
DIRECT REPORTS/ SUBORDINATES HR & Admin Officer
JOB GRADE LEVEL Senior Associate
KEY DUTIES AND RESPONSIBILITIES
1. Drive the development and implementation of the HR Strategy, resource planning while communicating HR alignment to the firm’s objectives and goals
2. Design workforce plans and organizational development strategies in support of the company’s business strategy and operational objectives
3. Develop and implement the organizational development strategy; demonstrate commitment to maximizing business performance by working with senior business leaders to embed the desired performance culture
4. Oversee the organization’s HR operational processes and identification of opportunities and solutions for improvements
5. Provide organizational guidelines on performance management including leadership development, accelerated development, succession planning, coaching talent reviews, and terminations
6. Plan, develop and implement the compensation and benefits strategy and framework in line with the corporate strategy and stays current with global trends on compensation and benefits
7. Manage full-year HR operations by ensuring recruitment-related activities, employee benefits programs, and other operations are executed in an accurate and timely manner
8. Drive entity-wide compliance with the HR Policy and provide interpretation on key issues encountered
9. Drive the organization transition approach to enable the organization to implement the planned changes; engages stakeholders and senior leadership to encourage acceptance and ease of transition
10. Communicate the benefits of organizational policy at a senior level and ensures effective cascade throughout the organization
11. Lead the development of the organization’s succession plan and monitor the implementation of succession planning activities throughout the organization
12. Champion the articulation and implementation of best practice and effective processes and procedures for facilities management and general administration
13. Analyze and synthesize talent data from various sources into meaningful conclusions that enhance fact-based talent decision-making across the organization
14. Drive the provision of timely and qualitative administrative and support services to the entity
15. Oversee the development of filing systems, including setup, maintenance, and review of document record systems
16. Create new office procedures and processes to streamline administration activities
17. Oversee the implementation of current security measures and procedures of the organisation and recommend any required revisions to strengthen those procedures and ensure that they comply with possible new regulations.
18. Supervise the provision and management of general office administration services including distribution of office supplies and consumables, mail management, etc
19. Provide direction to the Administration unit, and ensure the quality of work meets with performance expectations
20. Oversee the coordination of all travel and related accommodation needs for staff, visitors and consultants on local and international assignments
21. Monitor all administrative, travel and protocol related expenditure, transactions and payments and ensure costs are charged to appropriate cost centers as required
22. Oversee activities relating to transport services and fleet management ensuring compliance with the organisation’s operating policies, controls and procedures
23. Review periodic status reports on the department’s activities, make recommendations and observations where necessary
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| REQUIREMENTS FOR THIS JOB |
EDUCATION AND WORK EXPERIENCE
1. First degree or its equivalent in any discipline, preferably in HR or Business Administration
2. Postgraduate/Professional qualification in Human Resource Management will be an added advantage
3. Membership of a relevant professional body e.g. Chartered Institute of Personnel Management (CIPM) or SHRM, HRCI will be an added advantage
4. Minimum of ten years’ relevant experience
SKILLS AND COMPETENCIES
1. Compensation and Benefits
2. Talent Management and Workforce Planning
3. Learning & Development
4. HR Process and Technology
5. Employee Engagement
6. Performance Management
7. Organization Development
8. Career Management
9. Organization Design
10. Policy and Legislation Design
11. Diversity and Inclusion
12. Succession Planning
13. Good understanding of employee/industrial relations, as well as an appreciation of the dynamics of the Nigerian labor and employment legislation
14. Good administration and organizational skills
15. Effective interpersonal skills
16. Project Management and budgeting skills
17. Excellent leadership, supervisory, and people management skills
18. Political savvy, maturity, and tact, including the ability to relate with various interest groups
19. Strong communication, relationship management, and networking skills
20. Excellent supervisory and people management skills
21. Excellent negotiation skills.
22. Advanced problem analysis and problem-solving skills
23. Ability to handle multiple priorities
KEY PERFORMANCE INDICATORS
1. Employee Cost to Revenue
2. Improve the Internal Service Quality ratings
3. Percentage of 2022Training Plan achieved - 80%
4. Deploy a Long-Term Incentive (LTI) and short term Incentive plan that drives the employee/shareholder alignment and implement Reward strategy
5. % Employee Turnover Rate
6. % of Exit Process executed within timeline
7. % Achievement of planned initiatives
8. Achieve at least 80% internalization of the ecosystem service culture initiatives in CRL
9. Employee Satisfaction Index
10. % or # of HR strategic initiatives completed
11. Employee Productivity Rate
12. Cost per hire and quality of new hires.
13. Employee Net Promoter Score
14. Training cost
15. Diversity and Inclusion Ratio: Gender, Education, Cultural, promotional rate for diverse talents, representation in the Board and Leadership
16. Compliance with HR activity calendar
17. Quality of implemented learning and development programmes
18. Staff attrition/ retention rate
19. Entrenchment and maintenance of a performance-driven and merit-oriented culture
20. Timeliness and accuracy of management information and report
21. % Compliance to safety regulations and standards
22. # and frequency of complaints
23. Service and utilities downtime resulting from Admin infractions
24. Timely provision of work tools
25. Internal Customer Satisfaction rating
26. Cost of maintenance vs. cost of asset
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