| JOB NAME |
Business Analyst [Midrand]
POSTED BY: Development Bank of Southern Africa
REF:DBSA 233
Date Published:Thursday, July 14, 2022
Date of Expiration:Tuesday, January 10, 2023 EXPIRED
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| LOCATION OF THIS JOB |
 South Africa | MIDRAND in South Africa |
| INDUSTRY |
| DEVELOPMENT FINANCE INSTITUTIONS
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| JOB TYPE |
| Full-Time |
| MAIN JOB DESCRIPTION |
Closing Date 2022/07/23
Reference Number DBS220209-1
Job Title Business Analyst [Midrand]
Job Grade 15
Job Type Classification Permanent
Location - Town / City Midrand
Location - Province Gauteng
Location - Country South Africa
JOB DESCRIPTION
To function at a proficient level as a liaison among stakeholders to elicit, investigate, analyse, understand, document, communicate and validate requirements for changes to business processes, policies, information and information systems in the context of business challenges and opportunities and to recommend solutions that enable the DBSA (Development Bank of Southern Africa) to achieve its goals as a DFI (Development Finance Institution).
KEY RESPONSIBILITIES
Business Analysis
1) Develops a business analysis work-plan to manage own and team activities, tasks, deliverables and schedule
2) Select appropriate business analysis approach
3) Evaluates project complexity, assumptions, constraints and dependencies
4) Plans requirements approval and change
5) Measures and tracks quality of business analysis work and reports on business analysis measurements
6) Improves business analysis performance by taking preventative and corrective action
7) Complies with and upholds organizational standards
8) Responds to changing organizational priorities
9) Manages changes to requirements in a consistent manner.
10) Leverages the uses of traceability to enable impact analysis, manage requirements risk and change
Stakeholder management
1) Identifies all stakeholders and determines stakeholder influence and relationship needs
2) Builds and manages stakeholder (internal and external) relationships.
3) Consistently ensures that requirements are ready for review by stakeholders
4) Develops effective communication plan to meet project and stakeholder needs
5) Identifies and communicates risks and issues that may require changes to plans or scope
6) Ensures appropriate stakeholder’s involvement in information gathering activities
7) Obtains (elicits) required information from stakeholders to design solutions
8) Accurately translates stakeholder information into solution requirements
9) Validates stakeholder requirements to ensure it matches intended stakeholder needs
Requirements validation and analysis
1) Differentiates between strategic and tactical business needs and goals to define achievable objectives and measures
2) Facilitates, with strategic guidance, stakeholder idea generation and accurately identifies alternative solutions, assumption and constraints
3) Describes, with strategic guidance, and selects a solution approach from a number of different options and assesses the organisation’s readiness for the proposed approach
4) Determines justification for investing into the proposed solution by collaboratively defining benefits and appropriate success measures
Information management
1) Ensures that information captured in different models is consistent and accurate
2) Develops acceptance criteria and a plan to evaluate the solutions
3) Facilitates acceptance of the solution and accurately ensures that the solution performs to meet the business requirements
4) Effectively communicates solution impact to stakeholders.
Business Analysis Models
1) Consistently leverages models and specifications to provide insight into opportunities for improvement
2) Effectively uses models as a tool to document requirements and also a tool to aid in elicitation activities
3) Effectively uses formal and informal modeling as appropriate to the audience
4) Accurately identifies and confirms assumptions and constraints
5) Accurately assesses the quality and characteristics of requirements (cohesive, complete, consistent, correct, feasible, modifiable, unambiguous and testable)
6) Iteratively checks work in progress for quality attributes
7) Ensures that all requirements support the delivery of business value, fulfils goals and objectives, and meet stakeholder’s needs
8) Assesses solution proposals and demonstrate which proposal will be most effective
9) Demonstrates understanding of the changes that will occur with the new solution (business area, technical infrastructure, processes and operations)
10) Accurately assesses stakeholder beliefs, attitudes and willingness to adapt to new solution
11) Assesses the effect and impact a defect or issue has on the business value of the solution
12) Effectively prioritises defects and issues with the solution
13) Validates the previously defined performance metrics for the solution
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| REQUIREMENTS FOR THIS JOB |
EXPERTISE & TECHNICAL COMPETENCIES
Minimum Requirements
1) Degree in Information Technology or any relevant degree
2) Minimum 5 years’ experience as a Business Analyst
3) Process and Systems Methodology Fundamentals (e.g. SDLC, RAD, 8 Omega (DADVIICI, etc.)
4) Understanding data modelling and database design fundamentals
5) Understanding Information Systems Fundamentals
6) Test and Requirements Management Fundamentals
7) Writing of BRS (Business Requirements Specifications)
8) Writing of FS (Functional Requirements Specifications)
9) Advanced experience in planning and executing UAT (User Acceptance Testing) and RT (Regression Testing)
10) Multiple focus on projects, processes, systems or business areas linking effort to business value
11) Advanced business, product and services knowledge
12) Awareness of technologies ( ARIS, SAP, Microsoft Applications)
Skills & Ability
1) Experience in and understanding of business principles and fundamentals
2) Advanced knowledge and understanding of business process and software applications fundamentals
3) Experience in business and data modeling
4) Experience in dealing with multiple process and systems methodology application
5) Experience in Project Management
6) Thorough understanding of data principles and applications
7) Excellent communication, analytical and problem solving skills with an eye to visualize and design for the future
8) Thorough understanding of business processes and technologies impact within the organisation
REQUIRED PERSONAL ATTRIBUTES
1. TECHNICAL COMPETENCIES
Planning & Organizing
1) Is relied on to help others plan and organise their workload.
2) Effectively uses advanced time management processes to deal with high workload and tight deadlines.
3) Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and re-planning
Negotiation Skills
1) Possesses an understanding of various unspoken communications from other parties and can decipher hidden agendas.
2) Is able to successfully conclude negotiations which require the development of an emotional as well as factual argument.
3) Is able to develop mutually-beneficial potential solutions.
Written Communication
1) Understands that different writing styles are required for different documents or audiences.
2) Reviews others’ documents for clarity and impact.
3) Has a solid mastery of writing principles such as grammar, sentence construction etc.
2. BEHAVIOURAL COMPETENCIES
Customer Service Orientation
1) Tries to understand the underlying needs of customers and matches these needs to available or customized products and services.
2) Adapts processes and procedures to meet on-going customer needs.
3) Thinks of new ways to align DBSA’s offerings with future customer needs.
Self-awareness and Self Control
1) Withholds effects of strong emotions in difficult situations.
2) Keeps functioning or responds constructively despite stress.
3) May apply special techniques or plan ahead of time to manage emotions or stress.
Strategic and Innovative Thinking
1) Experiments with new approaches, tests scenarios, questions assumptions and challenges conventional thinking.
2) Creates new concepts that are not obvious to others, leveraging internal and external sources of information, to build incremental revenue and growth opportunities.
Driving delivery of results
1) Sets challenging goals that will have a significant impact on the business or support the organisational strategy.
2) Commits significant resources and/or time to ensure that challenging goals are achieved, while also taking action to mitigate risk.
Teamwork & Cooperation
1) Acts to promote a friendly climate and good morale, and resolves conflicts.
2) Creates opportunities for cross-functional working.
3) Encourages others to network outside of their own team/department and learn from their experience.
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English 
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