| JOB NAME |
Officer Recoveries (1) [Kigali]
POSTED BY: Development Bank of Rwanda
REF:DBR 15
Date Published:Wednesday, August 3, 2022
Date of Expiration:Monday, January 30, 2023 EXPIRED
RECOMMEND THIS JOB ON FACEBOOK
|
|
|
| LOCATION OF THIS JOB |
 Rwanda | KIGALI in Rwanda |
| INDUSTRY |
| DEVELOPMENT FINANCE INSTITUTIONS
|
| JOB TYPE |
| Full-Time |
| MAIN JOB DESCRIPTION |
BACKGROUND INFORMATION
Job Title: Officer Recoveries
Job Level: JG6
Department: Education Portfolio Management
Reports to: Manager, Recoveries
Direct Reports: N/A
Indirect Reports: N/A
Contract terms: Open ended
Deadline for application: 6th August 2022
PURPOSE OF THE JOB:
The purpose of the job is to undertake the recovery of student loans, contributing towards the creation of a sustainable student loan program.
MAIN RESPONSIBILITIES OF THE JOB:
1. Compile and analyze loan beneficiary data providing clean data that supports recoveries
2. Identify new loan beneficiaries to initiate repayments through partners or field visits for increasing collections
3. Verify bills to attain enhanced accuracy and reduce claims
4. Analyze Bank statements to confirm deductions and funds deposited in BRD recovery accounts
5. Prepare loan clearance certificates for beneficiary experience and to motivate others to pay back
6. Process student loan refunds in cases of overpayment, to avoid the Government payables and to improve beneficiary experience
7. Address queries from loan beneficiaries to enhance beneficiary satisfaction
8. File documentation used in the recoveries process to enhance ease in access and to avoid loss of information
9. Identify student loan defaulters, advising management on possible recovery solutions
10. Propose new ways and strategies for education loan recovery
11. Reconcile customer repayments
12. Demonstrate customer relations to Beneficiaries of the students’ loans
13. Ontime response to customer queries
14. Be able to set strategies that will lead to achieving targets
15. Be able to follow the Education department’ policies and procedures
16. Be able to do inspection and identify gaps and make a detailed report on the findings of the inspection
17. Portray professionalism in all his or her engagements and work activities
18. Team player and a good communicator
Performance indicators
1. Achievement of recovery targets
2. Timeliness in responding to client queries
3. Quality of files stored ease in accessibility of documentation
Working relationships
1. BRD staffs
2. Manager recoveries
3. Heads of unit and the department
4. Students
5. Supporting organizations
|
| REQUIREMENTS FOR THIS JOB |
PROFESSIONAL, ACADEMIC QUALIFICATIONS AND EXPERIENCE
1. Bachelor’s Degree in Management, Economics, Business Administration, Accounting,
2. A minimum of (two) 2 years in relevant field (management, accounting, etc.)
Core competencies
Competencies shall include but not limited to:
1. Information systems and Data base management
2. Recoveries Analysis
3. Portfolio Reporting
APPLY NOW
Application Guidelines:
Interested candidate should apply online (https://www.brd.rw/careers/ ) and upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone.
Only online applications shall be considered.
Email only for inquiries (not application): recruitment@brd.rw
Address all applications to the Head, Human Capital, and Corporate Services of the Development Bank of Rwanda.
Deadline for application: 6th August 2022
The employment package is highly competitive/attractive.
Due to expected high volume of applications, ONLY shortlisted applicants will be contacted.
Done in Kigali, 21st July 2022
|
|
English 
FRENCH
