Closing Date 2022/12/19
Reference Number LAN221212-1
Job Title Senior Technical Specialist: SAP [Centurion]
Division Finance and Treasury and IT
Unit Finance Treasury & IT
Job Type Classification Permanent
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Centurion
JOB ADVERT SUMMARY
The Land and Agricultural Development Bank of South Africa (Land Bank) is South Africa’s only specialist agricultural bank established in 1912, the bank’s sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land, equipment, improve assets and obtain production credit. The Land Bank provides financial services that have moved with the times and continues to provide services to agri-business and constantly reviews its offerings to ensure that they match the needs of an industry. As change has swept across the sector in South Africa the socio-economic makeup of agriculture has altered, bringing new entrants from historically disadvantaged backgrounds on to the land, these new farmers, facing the challenges of establishing sustainable agri-businesses across the agricultural value chain, Land Bank has been a commercial lifeline offering appropriately designed financial products that facilitate personal and commercial viability in a sector that is vital to the sustainability of South Africa and its people.
MAIN PURPOSE OF THE JOB
1. To provide ERP configuration and software program development, maintenance and support services through gathering user requirements from business process owners.
2. To provide ERP system training to process owners and power users.
3. To guide, support and mentor the more junior team members.
KEY PERFORMANCE AREAS
Application Support, Maintenance and Changes to ERP Solutions and Processes
1. Gather SAP systems requirements and develop, design and deliver the SAP systems process recommendations required to support the various Business Units.
2. Develop and review business cases, functional specifications, blue prints, and all other associated documentation
3. Actively assist Business Units to craft business cases for sponsor approval
4. Meet service level and quality standards assigned
5. Comply with IT governance standards and procedures
6. Analyse and apply required configuration changes or development to fulfil change requests
7. Test configuration changes in Development (DEV) and send to Quality Assurance (QA) for final sign off and transport to production (PRD)
8. Complete all change control administration, including relevant documentation and facilitate implementation of changes to Production
Documentation Management
1. Review and update technical functional design documents on a periodic basis
2. Maintain process designs (in Visio or any required modelling tool), ABAP functional specifications, training manuals and test packs to ensure all changes are reflected in all relevant documentation
3. Ensure accurate maintenance of all technical configuration documentation
4. Ensure central storage of all application documentation.
Provide Functional End User Support for Allocated Application
1. Provide 2nd line production support for Helpdesk calls on business related issues
2. Provide support as per service level agreements
3. Facilitate scoping workshops / extract client business requirements
4. Provide systems analysis functions
5. Write functional technical design documents to support business requirements
6. Work with project teams and apply project standards and methodologies
Role Based Training (Departmental / role specific)
1. Develop, and maintain role based training documentation for all business roles
2. Provide training courses, facilitators (SME’s) and facilities for IT Role Based Training throughout the year in line with Human Capital Learning and Development standards and processes
3. Facilitate and deliver role based training
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