| JOB NAME |
Short Term Staff – Medical Secretary – HQ [Abidjan, Côte d'Ivoire]
POSTED BY: African Development Bank Group
REF:AFDBG 2088
Date Published:Monday, August 12, 2024
Date of Expiration:Saturday, February 8, 2025
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| LOCATION OF THIS JOB |
 Cote d'Ivoire | ABIDJAN in Cote d'Ivoire |
| INDUSTRY |
| DEVELOPMENT FINANCE INSTITUTIONS
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| JOB TYPE |
| Contract |
| MAIN JOB DESCRIPTION |
Location: Abidjan, Côte d'Ivoire
Position Grade: GS6
Position Number: 50110967
Posting Date: 06-Aug-2024
Closing Date: 21-Aug-2024
THE BANK:
Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 81 member states, including 54 in Africa (Regional Member Countries). The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth. In order to sharply focus the objectives of the Ten Year Strategy (2024 – 2033) and ensure greater developmental impact, five major areas (High 5s), all of which will accelerate our delivery for Africa, have been identified for scaling up, namely; energy, agro-business, industrialization, integration and improving the quality of life for the people of Africa. The Bank is seeking to build a management team that will lead the successful implementation of this vision.
THE COMPLEX:
The Vice-Presidency People talent Management Complex ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services. The complex leads efforts to ensure the competitiveness of the Bank as the employer of choice and is responsible for providing leadership in the formulation and implementation of the Bank’s strategies on people, IT, general services & institutional procurements, language services, business continuity and health and safety strategies
THE HIRING DEPARTMENT:
The Bank's Medical Services And Staff Welfare department is responsible for provision of holistic medical, occupational and welfare services for all AfDB staff and eligible dependents both in the Banks's HQ in Abidjan and the decentralized levels in African Regional Directorates (RDs) and country offices (COs). The total number of our clients is nearly 10,000 staff, retirees and their eligible family members, of which about 25% are currently decentralized. With more decentralization in the context of ongoing Bank transformations and new Development Business and Delivery Model (DBDM) we expect over 10% increase in our decentralized clients.
THE POSITION:
The Short-Term Staff - Medical Secretary provides administrative and secretarial support for the Medical Services and Staff Welfare department
KEY FUNCTIONS:
Under the Supervision of the Country Manager, the Medical Secretary will perform the following:
1. Register, organizes and appropriately classify patients and clients in Bank’s Digitalized Health Management Information system (both electronically and paper as applied
2. Receive, inform and orient patients, while ensuring that they have been registered and vital signs taken by the nurses
3. Manage effective patient and client flow through appropriate numbering system
4. Maintain hygiene, silence and order of the Medical center’s reception
5. Make and answer telephone calls, and direct them to appropriate clinicians and staff
6. Be the focal point of the patients with appropriate health services by booking and coordinating appointments and manage practitioner schedules.
7. As face of Medical Centre, be compassionate and kind to patients and clients who seek care and guidance
8. Organize internal meetings, ensure notetaking in order to produce general and medical reports.
9. Use spreadsheets and word processing to manage administrative order related to medical records, reports, procurements office supplies orders.
10. Assist staff members with recruitment, contract renewal and annual medical check-ups.
11. Reasonable knowledge in medical terminology, procedures and software systems.
12. Carry out any tasks assigned by the clinical team and the Chief Medical Officer.
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| REQUIREMENTS FOR THIS JOB |
COMPETENCIES (skills, experience and knowledge):
1. Hold a bachelor’s degree in communications and human resources or a related related field.
2. Have a minimum of four (4) years of relevant experience as a medical secretary or in the medical field.
3. Proof of citizenship or evidence of permanent residency or work authorization in the proposed country of employment.
4. Strict adherence to medical confidentiality.
5. Be familiar with the medical field and the terminology used.
6. Ability to manage priorities and telephone calls.
7. Be self-motivated and assiduous, welcoming, discreet and empathetic towards patients, able to adapt to the personality of practitioners, etc.
8. Be organized, rigorous, proactive and reactive.
9. Good written and oral communication skills in French and/or English, with a working knowledge of the other language.
10. Good knowledge of IT tools such as MS Word, MS Excel, etc.
11. Good written and oral skills in French or English with a good working knowledge of the other language.
12. Competence in the use of Bank standard software (Word, Excel, Powerpoint and Access). Knowledge of SAP is an added advantage
Applicants who fully meet the Bank's requirements and are considered for further assessment will be contacted. Applicants should submit with their application:
1. Updated Curriculum Vitae (CV)
2. Scanned copies of relevant certified educational qualifications
3. Proof of citizenship or evidence of permanent residency or work authorization in the proposed country of employment
4. Any additional document that may be stated as required.
The African Development Bank Group (AfDB) does not ask for payments of any kind from applicants throughout the recruitment process (job application, CV review, interview meeting, and final processing of applications). In addition, the Bank does not request information on applicants’ bank accounts. The African Development Bank Group declines all responsibility for the fraudulent publications of job offers in its name or, in general, for the fraudulent use of its name in any way whatsoever.
Please follow link below apply:
Should you encounter technical difficulties in submitting your application, please send an email with a precise description of the issue and/or a screenshot showing the problem to: HR Direct HRDirect@AFDB.ORG(link sends e-mail)
Apply for this position
1- Regular Staff
If you are currently working at the African Development Bank as a regular staff, click on the button below to apply for this position.
2- External Candidate
If you are not currently working at the African Development Bank, or if you are a Short Term Staff (STS), a Technical Assistant or a Consultant at the Bank, click on the button below to apply for the position.
To apply for this position, you need to be national of one of AfDB member countries.
Applicants who fully meet the Bank's requirements and are considered for further assessment will be contacted. Applicants should submit a concise Curriculum Vitae (CV) and any additional documents that may be stated as required. The President of the African Development Bank reserves the right to appoint a candidate at a lower level. The African Development Bank is an equal opportunities employer. Female candidates are strongly encouraged to apply. http://www.afdb.org
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