JOB NAME |
Manager Disbursement [Kigali]
POSTED BY: Development Bank of Rwanda
REF:DBR 2008
Date Published:Monday, February 24, 2025
Date of Expiration:Saturday, August 23, 2025
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LOCATION OF THIS JOB |
Rwanda | KIGALI in Rwanda |
INDUSTRY |
DEVELOPMENT FINANCE INSTITUTIONS
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JOB TYPE |
Full-Time |
MAIN JOB DESCRIPTION |
BACKGROUND INFORMATION Posted February 21, 2025. Deadline for application: March 9, 2025. Department: Education Portfolio Management Reports to: Head, Education Portfolio Management Direct Reports: a) Officers, Disbursement b) Customer Experience Officers Indirect Reports: N/A Contract Terms – Open-ended
PURPOSE OF THE JOB The purpose of the position is to develop a study loan/bursary disbursement strategy and implement it on a day-to-day basis ensuring efficient, effective, and timeline disbursement of the study loans/bursaries to all eligible students.
MAIN RESPONSIBILITIES OF THE JOB 1. Develop a disbursement strategy for the education loan portfolio, ensuring the achievement of targets on disbursement as set forth in the MoU with the Ministry of Education. 2. Update the policies, procedures, and processes required to effectively, efficiently, and timely disbursement of study loans/bursaries to all eligible students. 3. Establish and maintain the relationships/partnerships with all stakeholders required to deliver the disbursement strategy 4. In consultation with the Loan Collection team, data scientists establish a database with accurate information for all study loans/bursary beneficiaries 5. Provide input into the development of systems employed in the management of higher education financing scheme, providing the capability required to undertake effectively, efficiently, and timely disbursement of study loans/bursaries 6. Implement the department’s operating policies and procedures concerning disbursement and other applicable activities, delivering compliance in the process 7. Coordinate all disbursement activities for timely disbursement of living allowances and tuition fees 8. To ensure that claims from all students regarding contract signing, living allowances, and tuition fees payments are responded to on a timely basis 9. Compile and review weekly, monthly, quarterly, and annual reports on student loan/bursary disbursement for monitoring and evaluation purposes 10. Work with the IT team to ensure that MINUZA is regularly updated to serve the needs of users and all stakeholders 11. Work with IT to ensure that systems integrations for the key stakeholders (HEC and all Higher Learning Institutions etc) are up and running to facilitate beneficiaries’ and accurate information. 12. Monitor proper filing of disbursement documents to avoid loss of documents 13. Oversee data management, delivering clean system data that supports the disbursement effort 14. Undertake proactive coaching and development of disbursement staff, ensuring the availability of competencies required to deliver the disbursement strategy.
Performance indicators 1. Achievement of disbursement Annual KPIs 2. Availability of a clean study loan/bursary database with accurate information for all study loans/bursary beneficiaries 3. Availability of updated and approved policies and procedures for disbursement 4. Full compliance with the guidelines on disbursement, both internal and external 5. Timely submission of quality disbursement reports to all stakeholders, both internal and external 6. Level of automation of the disbursement process against the target 7. Achievement of a high level of customer satisfaction on service delivery to students and other stakeholders
Working relationships 1. BRD staff 2. Partnerships in the education portfolio management/ Loan Collection, Marketing, and communication teams 3. Higher Learning Institutions (HLIs) and students 4. Government institutions (MINEDUC, MINCOFIN, RISA, HEC, etc.) 5. External partners and associations (WB, MCF, etc.) 6. Relevant regulators 7. Banks, Telecom Companies, CRB
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REQUIREMENTS FOR THIS JOB |
PROFESSIONAL, ACADEMIC QUALIFICATIONS AND EXPERIENCE 1. Master’s degree in economics, Business Administration, Accounting, and Finance and any other related field with 5 years of experience in senior positions in the field of finance or banking. 2. Bachelor’s degree in accounting, Finance, Economics and any other related field with 10 years of experience at the middle management level in the fields of finance, banking, or any other related field. 3. Sound knowledge of banking or funds management are added advantages.
Core competencies 1. Knowledge of Education portfolio policies and procedures 2. Knowledge and understanding of disbursement processes and procedures 3. Positive attitude, results-oriented with the ability to work under high pressure to deliver 4. Good communication and interpersonal skills, risk management, people management, and project implementation. 5. Stakeholders’ relationship management 6. Financial management and report writing skills 7. Possessing data manipulation and analytical skills since the job requires dealing with various data with deeper analysis 8. Good customer service, since the job is primarily a customer-facing role 9. Ability to work with a team, and adapt to any working environment 10. Be flexible to carry out any other reasonable task as requested by the management
APPLICATION GUIDELINES: Interested candidates should apply online (https://www.brd.rw/careers/ ) and upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone. Only online applications shall be considered. Email-only for inquiries (not application): recruitment@brd.rw Address all applications to the Head, Human Capital, and Corporate Services of BRD. Deadline for application: March 9, 2025. The employment package is highly competitive and attractive. Only Candidates with the right qualifications and relevant experience shall be shortlisted and contacted for a written test. Done in Kigali, February 21, 2025.
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