| JOB NAME |
RECEPTIONIST/TELEPHONE OPERATOR
POSTED BY: Trading and Development Bank
REF:TDB 6
Date Published:Thursday, September 5, 2019
Date of Expiration:Monday, November 4, 2019 EXPIRED
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| LOCATION OF THIS JOB |
 Kenya | NAIROBI in Kenya |
| INDUSTRY |
| DEVELOPMENT FINANCE INSTITUTIONS
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| JOB TYPE |
| Full-Time |
| MAIN JOB DESCRIPTION |
Department: Receptionist
Project Location(s): Kenya
Job Type: Receptionist/Telephone Operator
The Eastern and Southern African Trade and Development Bank, trading as Trade Development Bank (TDB), is a specialized African multilateral financial institution serving public and private sector clients in most of the Eastern and Southern African states. TDB’s objective is to provide short, medium and long-term financing to viable trade, projects and infrastructure transactions in its member states. The Bank is looking for a self-motivated and result oriented individual to join its offices located in Nairobi, Kenya. The Bank offers competitive remuneration and benefits commensurate with the standards of excellence that it expects. Interested and qualified candidates are therefore invited from Kenyan nationals to apply for the following position.
JOB SUMMARY:
The Receptionist/Telephone Operator position holder is responsible for operating the switchboard, organizing meetings, receiving visitors, managing mail and carrying out general administrative duties. The person acts as the Bank’s front office person and epitomizes the best image of the Bank.
RESPONSIBILITIES
The position holder is responsible for the day-to-day execution of various administrative functions including:
1. Performs secretarial and clerical duties such as typing, formatting, filing, proofreading, photocopying, printing documents, locating files, dispatching and receiving letters/documents to and from central mail and other individuals;
2. Manages meeting room scheduling
3. Answers telephone calls and provides adequate information to callers
4. Schedules appointments
5. Maintains filing and records systems (electronic and manual)
6. Registers and routes incoming correspondences
7. Manages the front-office (reception)
8. Performs administrative and clerical duties as assigned
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| REQUIREMENTS FOR THIS JOB |
JOB SPECIFICATIONS:
1. A Diploma in Secretarial Sciences or Switch Board Operations with relevant University Degree or professional qualification as added advantage
2. A minimum of five (5) years of relevant experience in a commercial environment
3. Adept in office systems software / equipment with strong information technology skills with excellent IT skills in MS
4. Office: Windows, Word Processing, Excel and SAP
5. Excellent communication and interpersonal skills with the ability to work in a multi-cultural environment
6. Ability to work under pressure to deliver on strict deadlines with minimal supervision
7. Team player and ability to juggle with multiple, changing priorities, tact and discretion
8. Excellent interpersonal, organizational and planning skills
9. Fluency in English is mandatory with further fluency in French or Portuguese as added advantage.
APPLICATION INSTRUCTIONS
Applications should include a resume, recent passport size photos, full contact details and the names and addresses of three referees. Candidates must have a good knowledge of TDB’s operating environment. Please note that only shortlisted candidate will be contacted for interviews. Interested candidates should express their interest by submitting their applications directly to recruitment@tdbgroup.org by 9 September 2019. Candidates must have a good knowledge of the operating environment. If you have not received any response within one month, please consider your application unsuccessful however your resume will be kept on the TDB database for any other suitable positions. TDB is an equal opportunities employer. Female candidates are strongly encouraged to apply. TDB reserves the right to conduct a background check of all shortlisted applicants, and additional information may be required for the completion of this exercise.
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English 
FRENCH
