Location: Sub-Saharan Africa
Location: South Africa
Job Code: 5525
ABOUT
DAI is an international development company. For more than 45 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Currently, DAI is delivering results that matter in some 80 countries. Our development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.
DESCRIPTION
BACKGROUND:
The USAID Southern Africa Trade and Investment Hub engages with partners across the region to increase sustainable economic growth, global export competitiveness, and trade in targeted Southern African countries. It supports these objectives by increasing exports from Southern African countries to South Africa and the United States (under the African Growth and Opportunity Act [AGOA]), boosting capital and technology flows from South Africa to other southern African countries, and providing targeted trade facilitation support to Zambia. The Hub works with market actors to identify and resolve enterprise constraints and to implement sustainable solutions through market-based trade and investment facilitation services. The Hub partners with the USAID Bilateral Missions through the Regional Mission in the successful delivery of its objectives.
OBJECTIVES AND DUTIES :
1. The Director of Strategic Communications will oversee the USAID TradeHub’s communication strategy portfolio and provide leadership and day ‐ to ‐ day management of the USAID TradeHub’s strategic communications, reporting, knowledge management, and outreach to inform the USAID TradeHub’s stakeholders, beneficiaries, and partners.
2. The Director will develop and operationalize an integrated regional communications strategy, including engagement with project stakeholders, to support the successful management of the Hub’s strategic relationships.
3. S/he will ensure external communications and information platforms comply with USAID branding and contractual requirements and that the project team generates relevant, value-added information products, based on data gathering, lessons learned and best practices to support a learning agenda.
4. The Director of Strategic Communications will be responsible for, but not limited to, the following detailed tasks:
Strategy
Develop the USAID TradeHub’s Communication Strategy across the whole program within the focus countries to ensure communication of an integrated regional strategy, including engagement with project stakeholders (e.g., national government staff, business and trade associations, and other private sector partners). Conduct stakeholder mapping exercises.
External Relations
1. Provide input and management (as needed) in the quality delivery of regional and country-level initiatives and activities, including ceremonies, openings, trade shows/fairs, forums, and other high-visibility events.
2. Represent the USAID TradeHub at large-scale events and meetings as required and liaise with relevant stakeholders, including institutional and private sector partners, to increase visibility and maximize coordination.
3. Liaise with USAID TradeHub stakeholders, including institutional and private sector partners, to increase visibility and maximize coordination.
4. Coordinate on-demand information requested by USAID or other stakeholders.
Reporting and Content Development
1. Integrate, edit, and finalize USAID TradeHub communications products, including draft written materials, fact sheets, success stories, press releases, and regular reporting requirements (USAID weekly, quarterly, annual reports, etc.).
2. Oversee USAID TradeHub deliverables for reporting, including establishing USAID TradeHub reporting schedules and drafting reporting templates.
3. Work with staff to develop and produce communications, knowledge management, and outreach materials. Collect and organize data and information from the relevant programmatic teams on progress of project activities and service delivery.
4. Develop website and social media platforms, for internal and external communications. Oversee content development for the project’s website in coordination with the web content service provider.
5. Develop innovative communication products to inform and engage the USAID TradeHub’s diverse set of stakeholders across the SADC region, including institutional and private sector partners. Products include a comprehensive suite of communications/information materials and knowledge management products.
6. Monitor press coverage—including news wires, local newspapers, television and radio. Serve as the point of contact for local media inquiries.
7. Provide quality assurance on USAID branding and marketing material.
8. Other duties as assigned
Knowledge Management (KM)
1. Operationalize the USAID TradeHub communications and KM strategy, including proactive development and dissemination of communications and knowledge management materials to actively engage stakeholders.
2. Lead project-wide initiatives to foster continual collaboration, learning and adaptation (CLA) of the KM strategy to ensure quality and improvement.
3. Identify high-value secondary source materials related to USAID TradeHub work and distill those into usable forms for wider dissemination and internal use.
4. Oversee the management and storage of all documents in DAI’s management information system (TAMIS) and as appropriate, on the USAID TradeHub website.
5. Be a thought leader – contribute to program design, suggest resources, and ensure that gender, communications, and MEL feature prominently in all project activities and strategies.
6. Recommend and oversee implementation of additional methods of identifying and assessing program impact. Participate in the design and implementation of critical learning tools.
SUPERVISORY RESPONSIBILITIES:
The Director of Strategic Communications will supervise a Strategic Communications Manager and a Communications Specialist as well as short-term technical consultants or sub-contractors contributing to the communications and knowledge management strategies on the project, such as graphic designers, videographers, etc.
Place of Performance and Reporting:
The Director of Strategic Communications will be based in Pretoria, South Africa and report to the Chief of Party.
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