| JOB NAME |
Specialist: Customer Data/Information Management (Head Office)
POSTED BY: Land & Agricultural Development Bank
REF:LBAF 39
Date Published:Tuesday, April 6, 2021
Date of Expiration:Sunday, October 3, 2021 EXPIRED
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| LOCATION OF THIS JOB |
 South Africa | HEAD OFFICE in South Africa |
| INDUSTRY |
| DEVELOPMENT FINANCE INSTITUTIONS
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| JOB TYPE |
| Full-Time |
| MAIN JOB DESCRIPTION |
Closing Date 2021/04/12
Reference Number LAN210401-3
Job Title Specialist: Customer Data/Information Management (Head Office)
Division Portfolio Management Services
Unit Portfolio Management Services
Job Type Classification Permanent
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Head Office
JOB ADVERT SUMMARY
The Land and Agricultural Development Bank of South Africa (Land Bank) is South Africa’s only specialist agricultural bank established in 1912, the bank’s sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land, equipment, improve assets and obtain production credit. The Land Bank provides financial services that have moved with the times and continues to provide services to agri-business and constantly reviews its offerings to ensure that they match the needs of an industry. As change has swept across the sector in South Africa the socio-economic makeup of agriculture has altered, bringing new entrants from historically disadvantaged backgrounds on to the land, these new farmers, facing the challenges of establishing sustainable agri-businesses across the agricultural value chain, Land Bank has been a commercial lifeline offering appropriately designed financial products that facilitate personal and commercial viability in a sector that is vital to the sustainability of South Africa and its people.
MAIN PURPOSE OF THE JOB
1. To perform the contractual loading and disbursement control functions for all loan transactions onto the systems and perform all related administrative including financial control functions within the agreed SLA's and required processes and according to the prescribed processes and procedures related to loan establishment, compliance and disbursement.
2. To support the Specialist Monitoring and Business Analyst for the front office, apply relevant policies and the terms and conditions of the approved and accepted loan agreement and ensure adherence and compliance to terms and requirements, before payment authorisation is requested. To ensure that the disbursement of funds in terms of the loan agreements can be executed within agreed time lines.
3. To provide general administrative support and control functions of the customer loan account and assist with any matter pertaining to the client loan account records supporting the business to achieve the desired service delivery and client satisfaction.
4. To maintain the customer information & customer accounts within area of responsibility and ensure that the data is updated at all times in collaboration with the Business Analyst and the Specialist Monitoring as per the legislation and banks policies.
5. To archive all supporting loan documentation generated in own area of responsibility in accordance to the Record Management Policy and prescribed processes and procedures, thereby supporting the monitoring, recovery and restructuring function thereby minimising financial loss for the Bank.
6. Monitor the document archiving process and take control of the electronic records management system to ensure that all crucial legal and loan documents are archived for future retrieval.
KEY PERFORMANCE AREAS
1. Compliance and Control
2. Execution of Loan Disbursements
3. Processing support and Administration
4. Loan repayment and final settlements
5. Record Management and Reporting
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| REQUIREMENTS FOR THIS JOB |
PREFERRED MINIMUM EDUCATION AND EXPERIENCE
BCom(Finance) or any financial related degree 1 years experience in a sales/credit support or similar role preferably in a banking of financial services environment.
Critical Competencies
Advanced Microsoft Excel, Word, Powerpoint, SAP Financial Policies and Procedures Business Acumen
Additional Requirements
1. The ability to communicate effectively and efficiently at all levels in the organisation
2. The ability to interact with people at all levels in the organisation
3. The ability to apply the principles of problem solving techniques to identify and resolve a problem in the best interest of all stakeholders
4. The ability to utilise the correct computer software and the relevant functionality applicable to the outcomes required, especially Excel
5. The ability to manage time effectively and efficiently in accordance with work priorities to ensure qualitative outcomes Extended hours as and when required.
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English 
FRENCH
