Line Manager title: Corporate Resources Director
Grade: JG4
Direct reports: Human Resources Manager (2)
Department: Corporate Resources, HR Department
Location: Nairobi, Kenya
JOB SUMMARY
The job holder is responsible for developing and delivering TMEA’s human resources strategy including the acquisition, development and retention of staff to meet TMEA’s corporate objectives. S/he is expected to provide strategic advice, leadership and direction in the development and implementation of a results driven performance management culture, succession planning strategy, progressive staff welfare policies and strategies, organisational development initiatives and ensuring staff motivation and a conducive working environment.
ROLES AND RESPONSIBILITIES
Human Resources
1. Collaborate with senior leadership to understand the organisation’s goals and strategy related to staffing, recruitment, retention, motivation and change management.
2. Ensure effective employee safeguarding and an enabling working environment which is free of bullying and harassment through developing and implementing a robust staff management framework.
3. Lead the development and implementation of TMEA’s human resources strategy, policies, procedures and budgets to achieve TMEA’s strategic objectives.
4. Responsible for manpower planning and talent management, including the recruitment and selection process, induction and orientation of new staff.
5. Ensure the continuous development and maintenance of an effective performance management system through implementation of best practice.
6. Ensure that appropriate learning and development policies and programmes are in place.
7. Administer best practice compensation and benefits systems and maintain a robust remuneration strategy and appropriate terms and conditions of employment to ensure that TMEA attracts and retains a motivated workforce.
8. Identify, develop, deploy and retain talented staff including completing performance appraisals, personal development and succession plans effectively and on time in accordance with the established performance management system.
9. Develop accountability structures, oversee periodic reporting and projects and monitor the key performance indicators for the HR department.
10. Establish efficient machinery for effective employee relations and advise both management and staff to ensure effective communication and development of TMEA’s desired organisation culture.
11. Regularly review TMEA’s organisation structure and provide advice on its appropriateness with regard to effectiveness and efficiency and ensure sufficient staffing to deliver and support the needs of the organisation.
12. Lead and contribute to the development and implementation of appropriate change management initiatives.
13. Monitor and address legal compliance issues to ensure that TMEA complies with local, national and regional laws as applicable in various areas including recruitment practices, workforce diversity, data protection and terms and conditions of service among others.
14. Provide management and staff with advice and guidance in interpreting and implementing HR policies.
15. Manage staff benefits including staff medical, group life, group personal accident, and gratuity schemes.
16. Facilitate payroll administration in liaison with Finance.
General
1. Lead the team in regular informal and formal reflection, knowledge sharing and learning events.
2. Quality-assure tools and procedures to document and share knowledge, incentivise staff/teams and enforce compliance and standards.
3. Apply the highest standards of controls and risk management practices and behaviours and embed a positive risk and control culture.
4. Demonstrate prudence, sound judgement and appropriate and timely escalations in management of all types of risk (including fraud risk) applicable to the role.
5. Understand and comply with the relevant end-to-end processes including applicable risks and controls.
6. Seek to identify, understand and escalate risk events/incidents/issues on a timely basis focusing on fixing root-causes and taking ownership of identified mitigating actions.
7. Complete all relevant mandatory trainings within the stipulated timelines.
8. Promote and adhere to TMEA’s core values, and ensure compliance with organisational policies and procedures.
9. Maintain zero tolerance to bribery, fraud and corruption, and ensure the immediate reporting of any corruption or suspect behaviour that threatens TMEA’s reputation.
10. Adhere to the safeguarding policies and procedures and immediately report any safeguarding concerns.
11. Any other related responsibilities that may be assigned by the CEO or Corporate Resources Director from time to time.
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ACADEMIC AND PROFESSIONAL QUALIFICATIONS
1. An undergraduate or Master’s degree.
2. A post-graduate diploma in Human Resource Management.
3. Member of a professional human resources association such as the Institute of Human Resource Management (IHRM) or CIPD.
Work experience
1. Undergraduate degree holders will have at least 12 years’ of relevant progressive working experience while postgraduate degree holders will require at least 10 years’ of relevant progressive working experience.
2. Five years’ leadership experience of a busy human resources function in a regional organisation, preferably in East Africa, is essential.
3. Demonstrable knowledge of key human resources processes, roles and responsibilities across the entire HR lifecycle.
Additional skills
1. Excellent leadership and people management skills.
2. Strong strategy formulation and implementation skills.
3. Ability to establish and maintain strong working relationships with colleagues and partners.
4. Sound decision-making and judgement capabilities.
5. Strong problem solving and analytical skills.
6. Excellent presentation, oral and written communication skills.
7. Ability to work under pressure and within tight deadlines.
8. Attention to detail and quality orientation skills.
9. Proven ability to maintain confidentiality and delicately solve sensitive matters.
10. Good understanding of labour legislation in some or all of TMEA’s countries of operation.
11. Proficiency in MS Suite of packages.
ADDITIONAL/BACKGROUND INFORMATION
This role routinely plans over a period of one year and involves developing strategies to identify and retain talent. It also involves managing unique situations with regard to employee health; developing and implementing appropriate systems and policies; and developing and implementing change initiatives. Creativity is required in developing HR strategies, change management initiatives and effecting cultural change; developing and implementing cost management initiatives; and developing and implementing processes to improve the effectiveness and efficiency of TMEA.
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