Jobs By Orient Bank Uganda
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Manager Card Operations of Banks/
Manager Card Operations of Banks/
This role involves developing and implementing cash management strategies and driving the sales and growth of cash management solutions and revenue maximisation within the bank.
Manager, Business Integration & Strategic Partnerships plays a crucial role in identifying, establishing, and managing strategic alliances and partnerships that supports business growth, innovation, and competitive positioning of I&M Bank.
To assess how risks around bank computer information systems are being managed and how internal processes are working.
Engage with customers through key touchpoints including calls, email, WhatsApp banking, and social media, addressing inquiries, providing information on products and services, resolving issues, and collecting feedback.
Responsible for client Relationship Management within the assigned portfolio through sustaining customer satisfaction, retain existing customers and generate additional business; acquire customers through various sales activities.
Provide management with independent and objective compliance oversight in line with the Enterprise Risk Management Framework.
The Fraud and Investigation Manager is responsible for developing, implementing, and overseeing the bank
The KYC (Know Your Customer) Risk Officer is responsible for overseeing the KYC process to ensure that the institution complies with regulatory requirements and internal policies related to customer due diligence (CDD) and risk management.
The Transactional Monitoring Officer is responsible for ensuring the effective monitoring and analysis of transactions to detect and report suspicious activities that may indicate money laundering, fraud, terrorist financing, or other financial crimes.
The role will be responsible for selling the bank’s products, meeting customer needs, identifying leads and follow up, building relationships and interacting directly with customers throughout all phases of the sales process.
To manage, grow and drive revenue and profitability in the sales function; co-ordinate both foreign currency and fixed income business between sale dealers and clients as well as market the bank’s treasury products with a view of meeting the approved treasury sales budget.
The role holder provides Group balance sheet optimization analytics and supports Treasury Markets business strategy, transaction flow, accounting, validation, and valuation.
The job holder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures.
The role is responsible for managing and supervising Branch cash services to ensure that customers get the best in terms of service delivery in accordance with the Bank’s policy, procedures and guidelines.
The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention.
The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service.
The job holder will be responsible for leading the Product development of digital lending financial services to increase functionality, usage & transaction migration across the Online, Mobile and new to the world banking channels.
He/she will also need to be willing to learn and passionate about making contributions towards the team’s success.
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